Call Assurance Wireless at 1-(888)-898-4888 to access your account number. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Your account number can be found in the top right corner of any bill or by logging into your online account.
What network does Assurance Wireless use?
Free unlimited data, free unlimited texting, free unlimited calling and free 10GB monthly mobile hotspot data on the Assurance Wireless Unlimited plan — all on the power of T-Mobile’s nationwide network.
Is assurance a GSM or CDMA?
Assurance Wireless customers may use any compatible GSM, UMTS, LTE, or 5G smartphone to access our Broadband Internet Access Services, as long as they do not cause harm to T-Mobile’s network.
Why is my Assurance Wireless phone saying mobile network not available?
A lack of reception in your area is usually what causes “mobile network not available” to appear on your screen. It simply means your phone can’t connect to a cellular data signal. This issue could also happen because of the exhaustion or misplacement of your SIM card. Either way, we’ll sort this out.
Can you transfer Assurance Wireless to another phone?
Yes, if you are approved, you can even keep your current phone number. Here’s how: Once you receive your Assurance Wireless phone, you can contact Customer Care at 1-888-321-5880 and a representative will help you keep your current number.
How do I reset my Assurance Wireless voicemail password?
If you call the automated customer support menu, say ‘Reset voicemail password’ when prompted. When prompted, enter the requested details for verification. The prompts will guide you to reset your password. You will receive a message from the Digital Assistant.
Where is my PUK code located?
Your PUK code is the 8 digit number found on either the SIM or the additional SIM packaging. By default, your PIN code is the last 4 digits of your PUK code – but obviously if you’ve changed your PIN code yourself, this will no longer apply.
Is Assurance Wireless the same as Sprint?
Assurance Wireless, which is part of Sprint prepaid brand Virgin Mobile, takes part in the Lifeline Assistance program and offers discounted service to those in public assistance programs like Medicaid or SNAP or even a free phone and service to qualifying low-income households.
What service does Assurance use?
Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. Our network covers 99% of Americans!
How do I unlock my Umx Assurance Wireless phone?
For any device that cannot be remotely unlocked, Assurance Wireless will send a notification to the device when it becomes eligible with next steps to complete the unlock process. If you need help with device unlocking, please contact Assurance Wireless Customer Care at 1-888-321-5880.
How do I factory reset my phone without the password?
Press and hold the Volume Up button and the Power button. Once the startup screen appears, release the Power button, and 3 seconds later release the Volume Up button. Your phone will enter recovery mode. Use the Volume buttons or touch the screen to select Wipe data/factory reset.
Can I retrieve data after factory reset?
To recover data after factory reset Android, navigate to the “Backup and Restore” section under “Settings.” Now, look for the “Restore” option, and choose the backup file you created before resetting your Android phone. Select the file and restore all of your data.
What is network reset?
Resetting network settings on an iPhone or Android smartphone will not delete any mobile carrier functionality or account information. The process resets any changes to mobile preferences you may have made since you activated your device.