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Frequently Asked QuestionsHow long does a pending shipment take?

How long does a pending shipment take?

You should only care that it will reach you between 5-7 days or 2-3, depending on your shipment of choosing. The time it spends on each status (ie Pending) varies a lot, but it always gets on the specified date (at least generally).

Why is FedEx delaying my package?

Heavy package volume The COVID-19 pandemic has created record-breaking shipment volumes. As more people shop online to avoid crowds in stores, those numbers have grown even more. This has created shipping volumes that are taxing logistics networks nationwide, which may cause delays.

Why are FedEx packages taking so long?

FedEx Delayed Packages One of the most common reasons that FedEx will delay a package is because they themselves decide that it needs to be delayed, either to be further scrutinized, further investigated, or further searched through by the necessary authorities.

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What happens if FedEx doesn’t deliver on time?

FedEx Express (U.S.) We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds.

What does FedEx potentially delayed mean?

What does this mean? When a shipment encounters a delay or an exception in handling, we may not be able to accurately state when we expect the package to be delivered. Delivery commitment changes based on the type of delays and our effort to mitigate the delay.

How Long Can FedEx delay a package?

We’ll hold your FedEx Express and FedEx Ground packages for up to 14 days and automatically resume deliveries after your specified end date. Plus, you can download the FedEx Mobile® app to easily schedule a hold anytime, anywhere.

Why is my FedEx package stuck in transit?

Packages in the FedEx system are scanned at various points between pickup and delivery. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may still be traveling as intended. For more information please contact FedEx Customer Service at 800 FedEx (800 33339).

Is my FedEx package lost?

Check the whereabouts of your package on the official FedEx Mobile app. Send follow along with your door tag number to 48773. Call at (800) 463-3339 and track FedEx packages by address, phone number, and other shipping info.

Is FedEx tracking accurate?

They are only as accurate as the driver is. If you can’t be around, you can always call FedEx and tell them to hold it for you at the distribution facility, then pick it up yourself after 5. That’s what I did for my wife’s iBook. It beat taking the day off to try and out-guess the delivery truck.

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Does FedEx knock on your door?

In most cases, we will attempt to deliver your package three times before returning it to your shipper. When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt.

Can you sue FedEx for not delivering my package?

You could sue FedEx for breach of contract and negligence. These are separate causes of action (claims) in your lawsuit. The breach of contract cause of action would be based on not obtaining the signature guarantee and not confirming the package made it to the correct person.

What happens if FedEx doesn’t deliver by 8pm?

The only guarantee you’ll get from the folks at FedEx with Standard Overnight is that your package or parcel will get where it’s going before 8 PM the next day.

Is FedEx slow to update tracking?

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update while it’s on its way to the final destination. This is especially true during periods of long travel.

Why does FedEx say no scheduled delivery date available at this time?

No scheduled delivery date at this time means estimated delivery date may not be available at this time or that FedEx does not have the package in its possession yet. When a shipment encounters a delay or an exception in handling, we may not be able to accurately state when we expect the package to be delivered.

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Can I pick up my package from FedEx after failed delivery?

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.

How often is FedEx tracking updated?

Packages are scanned and tracking information updated in real-time at every step as they arrive and leave the different FedEx facilities. Sometimes, it may take up 24 hours after the shipping label has been generated to have your tracking information updated.

Does FedEx overestimate delivery?

yes they are accurate. Hours for delivery, are + – with in that day, except for Saturday and Sunday and holidays when delivery is usually not made. This goes for Fed Ex, the postal service and other delivery carriers.

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