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Frequently Asked QuestionsHow long do Shein orders take?

How long do Shein orders take?

Once your order is placed Shein takes a processing time of 2 to 3 days. That order processing time is excluded from the order delivery time. Shipping prices and time are different for different countries. Generally, it takes Shein 7 to 14 days to ship your order to your location.

Why is my Shein order taking so long?

If your package exceeds the standard processing period, it’s normally due to the fact that a particular item(s) requires a longer processing time. If you wish to receive the other items in your order ASAP, you may cancel the item(s) for a refund, so the remaining products can be shipped out immediately.

Is SHEIN tracking accurate?

Shein tracking is accurate to the product, as the order is marked as shipped as soon as it leaves the warehouse. There is no need to worry about getting charged for a product that is not delivered, as Shein tracks all shipments and the customer is informed as soon as the order has been shipped.

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Can SHEIN be trusted?

Is Shein Safe? Yes, Shein is a reputable Chinese fast fashion manufacturer that ships to over 220 countries around the world.

What happens if Shein order doesn’t arrive?

If there is no tracking information or the tracking information shows that it haven’t been delivered, then you need to contact Shein customer service or you can just open a dispute and ask a full refund. Hope it helps.

Why hasn’t my Shein package arrived?

– Shipping company tracking error : maybe the shipping company has not updated the tracking of the package and then SHEIN does not have information to update you on tracking. – SHEIN logistics error : SHEIN may have overlooked your order and did not ship it.

Why hasn’t my Shein order arrived?

If your order was not delivered to you within a reasonable time, you have to: Make sure your customer protection time did not expire. Take photos from a parcel tracking system proving your order was not delivered. Contact Shein support service in any convenient way and follow their instructions.

What happens if I press confirm delivery on Shein?

The thing that if you confirm the delivery in SHEIN is that your order will still arrive at your home, you will not see the tracking on the SHEIN page but you can track it with the order’s tracking number.

Where does Shein ship from to USA?

Most SheIn items are coming from China, however they do have a warehouse in the United States. I’ve had items come as quickly as 2 business days and take as long as 15 business days. It usually depends on the number of items you order, but if you need an outfit quickly, I would make sure you order early.

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Does SHEIN use child labor?

As mentioned, SHEIN has faced rumours that they use child labour to produce their garments. SHEIN deny this, writing that it ‘never, ever’ engages in child labor on its Social Responsibility page.

Does SHEIN steal your information 2021?

Is Shein legit? Yes, this is a real company… and a big one. It is not some phishing scam looking to steal your credit card information. The items you order will match the photos on the website.

Is SHEIN South African?

Shein is an eCommerce platform designed to provide women with fast fashion goods from China at cheap prices. It competes directly with South African fashion retailers like Superbalist and Zando and is rapidly growing its market share in the country.

Why is my Shein package stuck in transit?

The package stays in transit until the driver/postman delivers it. When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

What do I do if my package says delivered but I never got it?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.

Does Shein deliver to your door?

Shein has a dedicated South Africa site, with pricing in Rands, guaranteeing that the items can be shipped to South Africa.

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Is it okay if I do not pay for shipping guarantee in Shein?

shipping guarantee is not worth it, under the consumer rights act your money and parcels are already protected and if you happen to have a damaged or misplaced parcel, contact the place you bought your items and research the consumer rights act, you are fully eligible for a refund of money of product.

Will my parcel still be delivered if I have accidentally hit confirm delivery before receiving it?

If it’s already been handed over to the delivery company, yes you’ll get it. They have no way of knowing that you clicked the delivered button.


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